Effective Date: [02/20/2026]
This Privacy Policy describes how Chocks.com and Worden Safety Products (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, place an order, request a quote, or contact us.
1. Information We Collect
a) Information you provide to us
- Contact details (name, company, email, phone number)
- Shipping and billing address
- Order details (items purchased, quantities, notes)
- Communications (messages, quote requests, support requests)
b) Payment information
Payment card information is processed securely by our payment processor(s). We do not store any payment card numbers on our servers. Depending on your payment method, the processor may provide us a token and limited details (such as card type and last four digits).
c) Automatically collected information
- Device and browser information (device type, browser, operating system)
- IP address and approximate location (city/state)
- Usage data (pages viewed, time on site, referring/exit pages)
- Cookies and similar technologies (see “Cookies” section)
2. How We Use Your Information
- To process and fulfill orders, including shipping and returns
- To provide customer service and respond to requests
- To send order and account updates (confirmations, shipping notices)
- To improve our website, products, and services
- To prevent fraud, abuse, and security incidents
- To comply with legal obligations (tax, accounting, and regulatory requirements)
3. How We Share Your Information
We may share information with trusted service providers only as needed to operate our business, including:
- Payment processors (to process transactions)
- Shipping carriers (to deliver orders and provide tracking)
- Email/SMS providers (to send confirmations and support messages)
- Analytics providers (to understand site usage and improve performance)
- IT and security providers (hosting, monitoring, and fraud prevention)
We do not sell your personal information. We may disclose information if required by law or to protect rights, safety, and security.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings. Blocking certain cookies may impact site functionality (for example, cart and checkout features).
5. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including order fulfillment, recordkeeping, legal compliance, and dispute resolution.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no online service can guarantee absolute security.
7. Your Choices & Rights
- You may request access, correction, or deletion of your personal information, subject to legal requirements.
- You may opt out of marketing emails by using the unsubscribe link (transactional emails may still be sent).
- You may disable cookies in your browser settings.
To make a privacy request, contact us using the details below.
8. Children’s Privacy
Our website is rated E for everyone
9. Changes to This Policy
We may update this policy from time to time. The “Effective Date” above will reflect the latest version.
10. Contact Us
Worden Safety Products
1548 Burden Lake RD
Averill Park, NY 12018
Email: sales@chocks.com
Phone: 1800-424-6257